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I think that ray the front desk receptionist was awesome. Very accommodating, mvery honest, and trustworthy, meet all my needs, he went above and beyond to accommodate my family’s needs as well truly an amazing personal with great people skills he is not a five star work but a five diamond worker.
Aurelio
2024년 4월
The location was perfect, right on the waterfront and close to shops and restaurants. The lobby and common areas felt modern and inviting, and the staff was friendly and helpful throughout my stay.
Anonymous
2025년 8월
The view from my room was amazing I was able to see the cruise come in and it just great. The only thing I would complain about was that I was not told was I was charged a few for the location. To be honest yes the location was amazing it was close to everything there but to charge a fee for that it is not right and if you are going to charge a fee let the customer know ahead of time. I just think it was not right because the hotel is not cheap at all so to charge an extra fee was uncalled for. I do have to say the check in was fast excellent customer service.
Tirmary
2025년 6월
Good Points: * The room was nice, and the staff were friendly. * I appreciated the gym and the assistance I received from Ana, who resolved some billing issues for me. * When a strange odour occurred in my room, the staff promptly offered me another room, which I greatly appreciated. * The hotel arranged a Hollywood Tour, which was great, but for other tour options, guests had to make arrangements independently.
Stark
2024년 12월
clean room had decent view
Craig
2024년 6월
Excellent view. Enjoyed the short walk to the convention center. All of the elevators were working this year so we were able to get places quickly and efficiently. The place was very clean and the staff was terrific.
Patti
2025년 8월
When I arrived, I asked about any AX benefits or hotel rewards. While I am a member of your rewards program, admittedly, I'm not a very active member. Even though this was the case, the gentleman who checked me in kindly moved me to a higher floor with a fantastic view. It really made a difference in my stay. Thank you!
Kiku
2024년 9월
Really loved the staff Julie. She was so friendly and just made the experience so nice for our family of 12. However staff front desk Paula was horrible and condescending. I had to speak to the manager. Very nice place to spend the holiday. I wish they had more staff at the market place because they were short on staff and it was where most people had food order. There were only 2 staff so long line.
Gloria
2024년 12월
Staff were sooo nice. Great local area in the middle of it all. We came for warped tour and the fact they offered us sun screen/waters/ ear plugs was just so courteous. Place was kept tidy with as many people staying there. Buffet was hot for us.
Caitlyn
2025년 7월
Everything was AWESOME and BEAUTIFUL!
Antonietta
2025년 7월